User Agreement:
You must read and agree to these Terms and Conditions before ordering any products from our website and by placing your order you agree to be bound by the following Terms and Conditions
Product Disclaimer: I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting a physician. I also understand that the products listed on this website are not intended or to be used to treat any type of medical condition unless directed by your physician.
Warning:
Alana Botanics is not intended for use by persons under 18 years of age. Consult a physician before using any of our products if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other medications.
Terms and Conditions:
By ordering today I am authorizing the credit card I provide to be charged by clicking and completing the order. I represent that I have read and agree to the Privacy Policy and full Terms and Conditions of this offer and I understand that I will be liable for payment of product or products that are shipped to me. Our standard is to process orders within 48 hours of receipt, in the event we can not process your order within 48 hours, we will notify you via email or phone. For bulk orders (10 or more items) processing may take up to 72 hours.
Guarantee and Refund Policy:
Alana Botanics is committed to providing you with excellent products and services. We stand behind the products we manufacture and guarantee that they are new, authentic, and in original packaging.
Return/Refund Policy:
All standard products come with a 30-day refund policy on new and unopened products based on the delivery date as provided by shipper. To receive a refund or to return products please contact our customer support using our contact us link below. For products that have been opened or used, refund or exchange requests must be made within 14 days of the shipment date.
Exchange Policy: If any products arrive damaged, broken or part of your order is missing. You must notify us within 7 days of delivery to have it exchanged or replaced.